Privacy Policy — Bellevue Azalea Dentistry
This privacy policy (policy) will help you understand how Bellevue Azalea Dentistry, 10655 NE 4th St #308, Bellevue, WA 98004, United States (425) 998-8109 (“us”, “we”, “our”) uses and protects the data you provide to us when you visit and use bellevuedentist.us (“website”, “service”).
We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.
Introduction
Your privacy matters to us. At Bellevue Azalea Dentistry, we are committed to protecting your personal information and maintaining transparency about how it’s collected, used, and shared.
This Privacy Policy applies to our website www.bellevuedentist.us and all related services, including SMS communications and appointment forms.
This policy complies with applicable privacy and healthcare laws, including HIPAA standards, to ensure that your data remains protected.
Types of Information We Collect
We collect several categories of information to provide high-quality dental care and a smooth user experience.
a. Personally Identifiable Information (PII)
- Full name
- Email address
- Phone number
- Mailing address (if provided)
- Insurance information (if submitted via forms)
- Details provided through contact or appointment forms
b. Automatically Collected Data
- IP address
- Browser type and version
- Device and operating system information
- Pages visited, time spent, and referral source
- Analytics and cookie tracking data
c. SMS Consent Data
- Phone numbers opted in for SMS messages
- Timestamp of consent
Message logs related to appointment reminders, updates, and alerts
How Information Is Collected
We gather data through:
- Website forms for appointments and inquiries
- Email or phone communications
- Cookies and website analytics tools
- SMS opt-in forms and explicit consent checkboxes
- Social media messages or tags
Purpose of Data Collection
We collect and use your information to:
- Schedule, confirm, and manage appointments
- Send appointment reminders and treatment updates
- Process billing, insurance, and payment reminders
- Respond to patient inquiries and support requests
- Improve our services and personalize patient experience
- Send promotional messages (only with your consent)
SMS Consent and Communication
By opting in, you agree to receive SMS messages from Bellevue Azalea Dentistry for:
- Appointment reminders and confirmations
- Post-treatment follow-ups or updates
- Billing or insurance notifications
- Occasional health tips or dental care announcements
Message Disclosures:
- Message frequency: 3–5 per month
- Standard message/data rates may apply
- Reply STOP to opt out at any time
- Reply HELP for assistance or call us at (425) 998-8109
- SMS consent is not shared with third parties or affiliates for marketing purposes
Consent Method:
Consent is obtained via an explicit, unchecked box on our online forms.
Example Consent Language:
“By checking this box, I agree to receive SMS messages from Bellevue Azalea Dentistry about appointment reminders, visit updates, and clinic news at the phone number I provided. Message frequency may vary. Message and data rates may apply. Text STOP to opt out or HELP for help. See our Privacy Policy.”
Log Data
When you visit our site, our servers may automatically record:
- IP address
- Browser type
- Pages visited and time spent
- Date/time of visit
- Referring website
If an error occurs, diagnostic information such as actions performed and technical details may also be collected. This helps us troubleshoot and improve your experience.
Security of Your Personal Information
We implement industry-standard safeguards to protect your data, including:
- SSL encryption for data transmission
- Secure, HIPAA-compliant data storage
- Firewalls and secure hosting infrastructure
- Role-based staff access controls
While we take every reasonable measure to ensure security, no method of transmission is completely foolproof. You are responsible for maintaining the confidentiality of your own device and login credentials.
Data Security Measures
Our data protection includes:
- Encrypted servers and secure databases
- Regular software updates and audits
- Restricted employee access
- Continuous monitoring for vulnerabilities
Disclosure of Personal Information to Third Parties
We never sell, lease, or share your personal or SMS data with third parties for marketing.
Information may be disclosed only when necessary for:
- Service providers (IT, hosting, analytics, billing, or payment processors)
- Legal or regulatory requirements
- Insurance and compliance purposes
- Business transfers (e.g., merger or acquisition)
Current third-party tools used:
Google Analytics (for anonymized site usage tracking)
External Links
Our site may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their policies before providing any personal data.
User Rights
Under applicable laws, you have the right to:
- Access and review your personal data
- Request corrections to inaccurate information
- Withdraw consent to marketing or SMS messages
- Request deletion of personal data (subject to legal/medical record requirements)
- File a complaint with a regulatory authority
To exercise these rights, contact us at info@bellevuedentist.us.
Children’s Privacy
We do not knowingly collect personal information from children under 13.
If such data is discovered, it will be deleted immediately, and guardians will be notified if possible.
Data Retention
Your information is retained only as long as necessary for:
- Providing treatment and services
- Legal and insurance compliance
- Record-keeping and operational needs
When no longer needed, data is securely deleted or anonymized.
Changes to This Policy
We may update this Privacy Policy periodically.
Any changes will be posted here with a revised effective date. Continued use of our website or services after updates indicates your acceptance of the revised terms.
Contact Information
Bellevue Azalea Dentistry
10655 NE 4th St #308
Bellevue, WA 98004, United States
(425) 998-8109
info@bellevuedentist.us